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Violations

Microsoft's outage of its services, including Outlook and Office 365, caused widespread disruption to businesses that rely on these tools for daily operations. The failure to provide these essential services resulted in financial losses, business interruptions, and an inability to perform basic tasks for several days. Microsoft’s failure to prevent or quickly resolve the outage violated its contractual obligations.

Proposed Class

All consumers and businesses in Canada who could not use one or more of the Microsoft services from March 1, 2025, and until the Microsoft services were fully restored, or who were impacted by the Microsoft outage;  

Remedies sought for consumers

Compensatory and punitive damages in amounts to be determined.

Quebec Superior Court file #

500-06-001365-259

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Class Action

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Under Quebec law, you are automatically included in the class action insofar as you fall within the Class definition. Thus, no need for you to complete any other formality to be part of this class action. We do encourage you to complete the form below if you wish to be kept informed of developments in this case.

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